Customer Testimonials

We are a family-owned dealership, and when you come to Hall Mazda of Brookfield, it’s important to us that you feel right at home. Let us welcome you into our family with a firm handshake, a friendly smile, and a great attitude. This team will work hard for you every day, and they are always building long-term relationships with our customers. Let us show you just how great dealership customer service can be in Brookfield.


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Google Nov 7, 2024

Andy Straub was fantastic. He made me feel safe, comfortable, informed and in control. Great individual with honest feedback and knowledge to help with the ever so dreaded car buying experience!

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Google Nov 5, 2024

I had a great experience with the whole team! Brandon specifically was a big help throughout the process. It was the best car-buying experience I’ve had yet!

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DealerRater Nov 4, 2024

I was extremely pleased with Mike, his knowledge of the car I was purchasing,and with his patience with me.

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Google Nov 3, 2024

Had an awesome experience! Andy S. was really informative and answered all our questions. He walked us through our new vehicle details and kept us informed at all times while waiting to take out vehicle home!

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Google Nov 1, 2024

ASK FOR ANDY STRAUB!!! Great salesperson and just great guy. Had the best time ever buying a car. Business Manager Bruce went through all the paperwork with us for our purchase and was great to work with too. Always a positive experience going to Hall!

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Google Nov 1, 2024

Edmund was super helpful, highly recommend him, we had a great experience

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Google Oct 31, 2024

Edmund, was very helpful in my purchase of new Atlas. Took the time to answer all my questions.We will definitely buy a car from Hall again. Thanks again Edmund for all your help.

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Google Oct 29, 2024

Thanks Brandon for helping me get a new Jetta!

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Google Oct 26, 2024

They are extremely booked out... from what I been going through, it sounds like they have good knowledgeable guys working there. Just took forever to get an appointment to have my car looked at. But seemed like that at the other 2 mazda dealers I called as well they had the shortest wait time to set up an appointment when I was seeing when I can get my car looked at. To me it sounds like mazda needs more service guys working on vehicles at all of their locations. But that's just an outsiders prospective.

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DealerRater Oct 24, 2024

Every one I came in contact with was friendly and answered any question I had. They were prompt with email responses. went over all aspects of the car I purchased

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Google Oct 23, 2024

Edmund was absolutely amazing at helping me find my perfect vehicle! Wasn’t pushy at all and helped me fall in love with a 2024 Tiguan

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Google Oct 18, 2024

I recently found myself in an unexpected situation after a car crash and needed to purchase a new vehicle quickly. Thankfully, I had the pleasure of working with Andy Straub. From the start, he made the entire process so painless. He was incredibly kind, attentive, and really went above and beyond to ensure I found the perfect car! We've purchased cars from Hall in the past and every experience has been wonderful. Their professionalism, patience, and genuine care made all the difference. I highly recommend Andy and Hall Brookfield if you're looking for a hassle-free and smooth car-buying ...

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Google Oct 17, 2024

Thank you to Andy and Charles for making my first new car buying experience easy! As someone in their early 20s, going through this experience was troublesome and confusing at first but they really helped me narrow down to pick the best car and payment option for me. Really appreciate it! Will definitely recommend Hall to everyone!

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DealerRater Oct 10, 2024

Awesome experience at Hall Mazda in Brookfield! Eric Parsons, took the time to go over each car I looked at in detail during my initial visit, and explored options with me that I might have overlooked. As my search for that perfect car continued, Eric stayed in touch, and I was able to drive home in a sweet ride just a couple days after it landed on the lot. Special thanks to Mike Miroslaw for providing short notice information and photos of the car I ended up purchasing, and Andrew Peterson for making the financing and purchase go smoothly. I ...

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Google Oct 10, 2024

Admin helped me get a car quick and easy!

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Google Oct 7, 2024

Brandon was great to work with making the buying process as painless and quick as possible. He delivered on everything and followed up with me the next day.

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DealerRater Oct 6, 2024

I had a great experience! I worked with Mike Miroslaw and he made everything nice and easy. We texted before I came into the dealership to get most of it taken care of beforehand, which was perfect for me. Mike was very informative about the different aspects of the car and made sure I knew how to use its newer features. As a woman (especially one who doesn’t know much about cars), I had heard how scary it can be to buy a car, but Mike definitely put me at ease. I am happy with my overall experience and ...

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DealerRater Oct 3, 2024

What a great experience! Everyone was efficient, knowledgeable, friendly and best of all fair. Customer service by Mike was outstanding. Looking forward to being a loyal customer!

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Google Oct 2, 2024

Edmund was great! He helped me buy a great new Jetta with minimal pain/hassle.

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DealerRater Sep 30, 2024

Great dealership, the pricing was fair and flexible, and the service was nice and quick.

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Google Sep 29, 2024

Worked with Chuck, extremely helpful, and patient with us as we tried to make a decision. Very happy with the car we purchased, and the experience. Staff was excellent and comfortable. Special thanks to Chuck, and Bruce.

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Google Sep 27, 2024

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Google Sep 26, 2024

We had a GREAT experience with Hall! Would recommend and definitely use them again!

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Google Sep 22, 2024

Awesome !

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DealerRater Sep 22, 2024

They appreciate loyalty and they listen to our needs. I also love Threasa in service.

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Google Sep 21, 2024

Edmund and Eric both helped me lease a Taos for my company. Both super knowledgeable and zero added pressure. Would definitely recommend anyone that is looking for a VW to give them a call.

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Google Sep 21, 2024

Tony and Brandon were outstanding. Extremely knowledgeable, patient, attentive, and easy-going. Thanks Hall!

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Google Sep 18, 2024

Jeremy Berra is absolutely tremendous. Was able to fit me in and get my oil change started right away when I got there first thing in the morning. Really went the extra mile to accommodate when he was able to! Good waiting area and the people are always friendly.

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Google Sep 17, 2024

Brandon was amazing helpful and gave me a great deal without a tussle. The finance department was reasonable explained things well and not pushy. They made me a Volkswagen girlie bcuz I for sure will return for my upgrade.

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Google Sep 12, 2024

Brandon was amazing ! Highly recommended!

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DealerRater Sep 8, 2024

This is my second car from Hall Imports Brookfield. I’m very satisfied I will buy from them again. My sales associate was professional and very helpful.

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DealerRater Sep 8, 2024

Good option for foreigners, good service and good variety of good cars for different needs and budget

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DealerRater Sep 7, 2024

Hall mazda has amazing, friendly staff that were welcoming and professional. We worked with Mike who guided us through every step of the process, answering any questions with transparency and ease. I especially appreciated the no-pressure approach he used, even prior to our visit at the dealership. Mike provided clear information and options throughout the sale. His professionalism and genuine customer care truly stuck out to us and we would highly recommend Mike to anyone in the market for a car.

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Google Sep 5, 2024

Great experience when my wife and I decided to purchase our 2024 VW ID.4s. The salesperson was amazing, Eric P. Whenever I have a chance I tell people what a good experience this was when compared to some other auto purchases in the past. I highly recommend Hall Volkswagen.

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DealerRater Aug 29, 2024

Overall great experience! Non-pushy, patient sales team. Great inventory of cars. Would highly recommend if you’re in the market for a new car.

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Google Aug 28, 2024

I am giving my recent purchase experience 5 starts because of the fantastic service given by Mark Mahoney. He was great to work with from answering questions about the vehicle to working with us on a great deal. It was the best purchase experience buying a new car.

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Google Aug 28, 2024

Absolutely great salesman. Very good at explaining our vehicle options

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DealerRater Aug 26, 2024

Mike was great and really helpful throughout the whole buying process. I highly recommend Hall Imports.

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Google Aug 25, 2024

Came in for a lease but left with a great used car thanks to Brandon

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Google Aug 24, 2024

Edmund was an awesome salesman for my Atlas!!!

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Google Aug 24, 2024

Edmund was awesome. Super friendly and helpful. No pressure sales.

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Google Aug 24, 2024

Chuck Utnehmer was amazing from start to finish. Make the drive from Madison. You won’t be upset. Superior customer service & value! Andy in financing is honest, quick and concise. Best car purchasing experience I’ve ever had.

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Google Aug 24, 2024

Edmund was fantastic to work with! He was knowledgeable about the cars I was looking at as well as my current care to compare trim levels and years. He worked to find different options for me in my budget. I was able to drive away the car I purchased same day with the Auto Armor. Bruce also was great to work with when signing paperwork. Both guys made me feel comfortable and ensured I understood everything without talking down to me, which as a woman can happen at dealerships. I’d highly recommend Hall and Edmund!

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DealerRater Aug 23, 2024

Mike has been very helpful all the way. Great follow up and customer centric support.

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Google Aug 23, 2024

Thanks!

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DealerRater Aug 22, 2024

Hall Mazda Was able to make a deal work for my needs. Thank you kindly

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DealerRater Aug 22, 2024

Mike was very easy to work with. I never felt pressured to make a decision on the spot. I had a much easier time with Hall than I did with Russ Darrow.

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Google Aug 22, 2024

Mike did an incredible job to put together the deal, thanks to the Hall team!

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Google Aug 17, 2024

Had a great experience punching a 2024 Atlas from Brandon and team today.

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DealerRater Aug 14, 2024

Nice salesmen and nice office. Mike was very informative in showing me features in the car and he was very personable.

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Google Aug 7, 2024

Very pleased with this place. Brandon exceeded expectations and helped me find the perfect vehicle! He went through every detail that I needed to know and made sure I was satisfied with what I was getting. 10/10

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Google Aug 4, 2024

Nice people and not pushy. Edmond was great .

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Google Aug 3, 2024

Edmund did an excellent job introducing us to the Taos. Low key sales approach that we loved…let the product sell itself.

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DealerRater Aug 2, 2024

Mike Miroslaw of Hall Imports was a pleasure to work with. We highly recommend him

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DealerRater Aug 1, 2024

very pleased with the car buying experience. Mike did everything possible to make the day go smoothly,

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Google Aug 1, 2024

We had a great experience with Mark Mahoney in Sales. He was very attentive to our daughter's needs in placing her in a new 2024 Volkswagen Jetta. He goes out of his way to make buying a vehicle a positive experience!

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Google Jul 30, 2024

Bought a new Mazda. Brandon was awesome so was Bruce. Not a lot of pressure made everything very easy

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Google Jul 27, 2024

Edmund is good. Bought a car. No issues.

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DealerRater Jul 26, 2024

Mike Miroslaw was very friendly and helpful - he was more soft spoken and not pushy at all. I had great experience finding a wonderful new-to-me VW!

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DealerRater Jul 23, 2024

Buying a car is stressful business but working with Mike made it far less so. He was very very kind, personable and knowledgeable about the cars. I would definitely recommend him as a salesman to someone looking for a stress free experience!

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Google Jul 20, 2024

(Translated by Google) Very good service, especially from our VW Edmund consultant. Thank you for your special attention to all the details of the negotiation and purchase of our new ID4!!!! (Original) Atendimento muito bom , principalmente pelo nosso consultor VW Edmund. Obrigado pela atencao especial em todos detalhes da negociacao e compra do nosso novo ID4!!!!

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Google Jul 19, 2024

Brandon made the process so easy! Highly recommend him.

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Google Jul 17, 2024

This was a wonderful experience. Brandon was professional and very helpful, would recommend Hall VW and Brandon.Thanks for everything!

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Google Jul 16, 2024

Brandon was awesome. He goes above and beyond to take care of you. He provided great customer service. I would recommend him to anyone.

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Google Jul 12, 2024

Edmund Nagel was great through the full process of purchasing my 2024 Taos!

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Google Jul 10, 2024

Brandon was a great sales consultant to work with. Very responsive and knowledgeable. Overall really enjoyed the experience

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Google Jul 5, 2024

Tony was great to work with on our purchase of a new VW. Asked the necessary questions, comfortable setting, and understanding that we had our little one with us! He wanted to be sure we were getting what we were looking for. Would definitely purchase from Hall again.

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Google Jul 2, 2024

We were in the market for an SUV and worked with Edmund to buy an Atlas. Edmund was very knowledgeable about the car and had a very honest and straight forward conversation with us. He was able to answer all our questions and even provided us a loaner while we waited for our new car. He also walked us through all the tech and features of the car before we left. Had no idea how much tech there was in cars these days.

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Google Jul 2, 2024

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Google Jun 30, 2024

Hall has provided amazing customer care.i worked with Brandon who was fantastic. Very patient and helpful I highly recommend him if you are looking for a car.

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Google Jun 29, 2024

We had a great car buying experience. Brandon was super helpful!

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DealerRater Jun 27, 2024

Great experience! Mike is always a great person to work with. I will use him again!

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DealerRater Jun 22, 2024

They worked with us and meeting our financial needs. The staff were also friendly and informative.

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DealerRater Jun 22, 2024

We really enjoyed working with our salesman,Mike Miroslaw. He was attentive, knowledgeable about the Mazda lines, and was a great listener. This is the third Mazda we have purchased and the seconds from Hall Mazda. A great dealership to buy a car and a great dealership to have our cars serviced. Keep up the great work!

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DealerRater Jun 19, 2024

Great experience! Very prompt and friendly. Only small challenge is that payment technology isn't as convenient as it could be. Otherwise, experience was great

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DealerRater Jun 12, 2024

Very kind staff and great looking dealership interiors too! Our salesman was so helpful and patient!

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Google Jun 5, 2024

If I could give 10 stars I would! Brandon was amazing, no pressure, very knowledgeable and patient with me. I will be referring everyone to Hall Volkswagen!

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DealerRater Jun 2, 2024

The dealership was very straightforward and honest! They made it an easy process for a trade in, and we left happy new VW owners! Thanks to the kind and helpful staff at Hall VW!

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DealerRater May 29, 2024

Very responsive to my situation and need and made everything work out smoothly with my purchase. Good team from front desk till delivery of my vehicle. Thank you

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Google May 28, 2024

Brandon was super helpful and answered all my questions between the VW models I was looking to purchase. Low pressure salesperson, so it made the final transaction much better.

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Google May 26, 2024

Brandon was very helpful and kind, and the dealership as a whole was very honest and approachable!

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Google May 26, 2024

Edmund was extremely helpful professional nice and patient informed me thoroughly on the vehicle

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Google May 25, 2024

Made an appointment online and got to work with Chuck. Chuck had the car ready for me to test drive when I got there and was outside ready for me when I got back. He was super friendly and genuine, and he was asking a good amount of questions in a way that showed me he cared not only about getting me into a car that I really liked, but one that I would be able to realistically finance. He was super personable and I felt extremely comfortable moving forward given his thoroughness in explaining to me what my options ...

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DealerRater May 25, 2024

Ask for Eric! Incredibly knowledgeable, prompt communication, and made the buying experience easy and enjoyable. Eric went above and beyond to ensure we found the vehicle I wanted. Thanks, Eric!

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Google May 23, 2024

Edmund was awesome! He help me set up my new Atlas!! Thank you

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Google May 22, 2024

Great communication and the car works great afterwards. Thanks so much 🙂

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Google May 22, 2024

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Google May 21, 2024

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DealerRater May 21, 2024

It was a pleasure working with Jessika. Stopped in for a 10,000 mile service and she along with the rest of the service team had me in and out in no time!

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Google May 19, 2024

Brandon did a fantastic job.

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Google May 16, 2024

Sales rep Tony was so attentive and not at all pushy. Really appreciated the quick and straightforward process when we bought our Atlas. He even jumped in to help detail our vehicle so we could get out of there faster. Above and beyond! Would definitely work with Hall again.

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Google May 15, 2024

Brandon was really helpful throughout the whole process, and answered all the questions we had.

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Google May 15, 2024

This was the most organized and detailed service I have ever experienced.

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Google May 13, 2024

Mark was wonderful to work with!

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DealerRater May 11, 2024

Mike was absolutely amazing. I did not know what i was really looking for and he helped me immensely. We never once felt pressured and it was the best car buying experience by far. Thanks Mike

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Google May 11, 2024

Feedback given in timely manner along with video for a visual.

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Google May 10, 2024

Amber and Bruce were great. Very smooth car buying experience.

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DealerRater May 10, 2024

Straight forward smooth process no haggling for a price. Great dealer and service!!! Easy to work with.

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Google May 10, 2024

Brandon was super helpful and accommodating and got me the perfect Mazda CX5 that I had always wanted!!

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DealerRater May 9, 2024

Mike and Bruce were great to work with. Trading in our car and making our purchase was very easy. I would recommend them.

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