Hall Mazda of Brookfield Dealership Customer Reviews
How Are We Doing?
We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Hall Mazda of Brookfield is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
The whole process or turning in my old lease for a new one was seamless and the easiest experience I’ve ever had at any dealership in my life. Mike Miroslaw was patient with me as I had a million questions and he answered every one perfectly! I will definitely be back when it is time to purchase a...nother vehicle!Show more
01 Jun 2019
I purchased a 2015 Golf SportWagen TDI through Mike Miroslaw and the guy is a champ! The car had to go through a safety inspection and VW Certification which took about a week and Mike's communication and follow up was outstanding. He is a laid back sales guy that wants to make sure you are in the r...ight vehicle.Show more
30 May 2019
It goes without being said that the Mazda CX-5 is a beautiful car, but what made it even more appealing was the ease of transaction and attention that I received from Eric Parsons as we work through the details of what I wanted. When we finally found the car it was an easy transaction to close. I wo...uld recommend Eric to my friends to buy their cars from. My husband is next in line. Eric went above and beyond to bring the car into the dealership that I wanted Within the last 24 hours of the special offer. He was always happy to take my call in questions as I got close to deciding. I will definitely lease from this Mazda dealership again and hopefully work with Eric.Show more
26 May 2019
Bought a Tiguan with Mike, made it an easy process. Also showed us all the features of the vehicle and even hooked up my wife's phone to the radio at the end. Good guy, would use again.
21 May 2019
Needed to get another vehicle. Trusted our good friend, Eric "The Amazingly Likable Car Guy" Parsons, to 'steer' us in the right direction. While we spent a long time there, he went through and helped us find the right car that would fit our needs and our physical challenges. He, along with Ziggy..., 'The Amazingly Likable Finance Guy' (our description!!), helped us achieve our goals! Crazy day, but great car! Wonderful service all the way around! Thanks, Eric and Ziggy! We appreciate you!Show more
21 May 2019
I worked over the phone and in person with Mike Miroslaw. Mike was very easy to work with and was able to get me the car I wanted at the price I wanted all in one afternoon. Highly recommended.
19 May 2019
I hadn’t bought a car on my own in the past so it was nice to feel comfortable with the sales staff. I was well guided through the process and did not feel pressured in any way.
15 May 2019
From sales to service....wonderful honest people. Treat you like your family.(families that get along anyway:) ) They make sure you are happy everytime you walk out that door!
07 May 2019
Shopped around to a good deal on a 2019 CX-5. Most reps I dealt with didn't give me much of a deal. That was not the case with Hall Mazda Volkswagen. Eric Parsons took the time to find out what I was looking for, located possible matches and provided me with a very competitive quote- itemized and in... "writing", well in an email. I looked around further, even "shopping" the quote locally but the local rep didn't get back to me when I asked for a written quote. I was quite content to just go with Eric. Being located in Madison, I scheduled an appointment and arranged a ride to get to Brookfield. However, my ride cancelled on me the day of the appointment- thought I would have to postpone my trip to Hall Mazda. Nope! Eric told me he had some time in the afternoon and he could drive to Madison and pick me up! Great customer service! It was a pleasant drive and the CX-5 GT-Reserve was exactly as promised. My price out the door was also exactly as Eric had quoted me. Everyone at Hall Mazda was VERY friendly and made me feel special- don't get that feeling from a car dealer very often. Oh, one more thing- my phone was practically dead by the time I was done buying the car and I didn't have a lightning cable with me. As I was about to leave, Eric comes out to the car with a wireless charging pad and tells me if it works with my phone that I was happy to take it with me! It worked and I was able to charge my phone on the drive back to Madison- again, GREAT customer service.Show more
Mark carmel indiana
03 May 2019
I purchased a 4 year old (NEW) car from the internet. Yes a 2015 with 19,000 miles to me is a new car. I am also a VW diesel fan and Passat's are very hard to find. I found this one and Eric Parsons did all I asked him to do from 450 miles away. He tool the time to email me a video so that I would h...ave all the information needed to make my decision. I purchased a one way ticket up and drove the car home. Without Eric's help it would be hard to make a choice without seeing or driving the car. Thanks for your help Eric! Call this guy and don't work he is honest!Show more